Privacy Policy

REGISTRARSEC, LLC / REGISTRARSAFE, LLC

Last Modified: January 1, 2017

RegistrarSEC, LLC and RegistrarSafe, LLC (collectively and hereinafter referred to as “RegistrarSEC,” “our” or “we”) provides products and services as a domain name registrar, in compliance with rules and regulations adopted by domain name regulatory entities. This Privacy Policy applies to our products and services, including our website RegistrarSEC.com (collectively the “Services”). RegistrarSEC may update this Privacy Policy from time to time, and any updates will become effective when they are posted on our website. Your continued use of the Services constitutes your acceptance of the updated policy.

  1. Information we collect

Information you or others provide. When you or others use our Services, such as visiting the website, registering a domain name, or updating their registration information, RegistrarSEC collects information about what you or others do, as well as information you or others provide, including payment and billing information. This includes information regarding its customers’ domain names, including the domain name itself, the original creation date, the expiration date, and the names and IP addresses of the primary and secondary name servers for the domain.

RegistrarSEC also may collect information that personally identifies you (personally identifiable information is information like your name or email address that can by itself be used to contact you or identifies who you are).  This also may include your communications with RegistrarSEC, particularly all written communications constituting registration applications, confirmations, modifications, or terminations and related correspondence.

Device information. We may collect information from your device when you access or use our Services, such as your IP address, operating system, device identifier and settings, and other data that you permit our Services to access on your device, including through the permissions that you grant our Services on your device.

Third-party partners. We may receive information about you from third-party partners, which we may combine with the other information we collect about you.

Facebook companies. We may receive information about you from other companies that are also owned or operated by Facebook, in accordance with their terms and policies. <Learn more> about these companies and their privacy policies.

  1. How we use information we have

RegistrarSEC uses all of the information we have to help us provide and support our Services. Here are some key examples:

Provide, improve and develop Services.  We use the information we have to provide, improve, develop, or Services, such as registering customer’s domain names, administering customer accounts, and communicating with you.  We also use the information we have to understand how people use the Services.

Communicate with you.  We use the information we have, including your contact information, to communicate with you about our Services, respond to your inquiries, send you marketing communications that we think you may be interested in, and otherwise let you know about our Services, policies and terms.

 Promote safety and security.  Importantly, we use information we have to promote safety and security on our Services and investigate suspicious activity or possible violations of our terms and policies. We work hard to protect your information, our Services and people using our Services.

Cookies and other technologies. We use cookies and other technologies to operate, provide, and support our Services, including to provide and protect our web-based Services and understand how they are used.  The browser or device you use to access our Service may offer options or settings related to the use of cookies or other technologies. Please note that if you set your browser or device to delete, disable, or block cookies or other technologies, you may not be able to access certain parts of the Services and other parts may not work properly.

  1. How information is shared

As a domain name registrar, RegistrarSEC is required to disclose information as required by ICANN specification and policies, including in the following circumstances: (1) domain name registration data  is available to the public for free query-based access via a Registration Data Directory Service (WHOIS); (2) domain related data, including communications between RegistrarSEC and customers, are made available to ICANN and domain name registries pursuant to their applicable rules and regulations; (3) RegistrarSEC must escrow domain related data as often as is required to reputable third parties appointed by ICANN or domain registries; and (4) third parties are able to access WHOIS data in bulk provided such third parties agree not to use them improperly such as for the transmission of spam or unsolicited email.

In addition to the disclosures explained in this policy, RegistrarSEC may also share your information with your permission, or in the following circumstances:

  • With other companies that are within the family of related companies legally part of the same group of companies, such as Facebook.
  • If the ownership or control of all or part of our Services or their assets changes (e.g. we may transfer your information to the new owner).
  • With vendors, service providers, or other partners, who work at our direction to support the Services.

We may also share de-identified or aggregate data with others. De-identified data means information from which we have removed your name or contact information. Aggregate data is data that has been combined with other data so that it doesn’t identify any specific person.

For your convenience, our Services may include referrals or links to third-party websites or services that we do not own or control. These services are not governed by this Privacy Policy, and we recommend that you review the terms and policies of these third parties as they will apply to your access and use of those services.

  1. Access and deletion

We store the information we have for as long as it is necessary to provide the Services to you and others, including those described in this Privacy Policy, or as required by ICANN’s Data Retention Specification.  You may modify your account information at any time by clicking on the “My Account” link in your account page.  Additionally, you may cancel your access to and use of our Services pursuant to the Domain Name Registration Service Agreement.

  1. Responding to legal requests and preventing harm

We may access, preserve and share information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud or other illegal activity; to protect RegistrarSEC, our Services, you and others, including as part of investigations; or to prevent death or imminent bodily harm. Information we receive about you, including financial transaction data related to purchases made on or through our Services, may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm. We also may retain information from accounts disabled for violations of our terms for at least a year to prevent repeat abuse or other violations of our terms.

  1. International data transfers

We are based in the United States, and, regardless of where you use our Services or otherwise provide information to us, the information may be transferred to and maintained on servers located in the U.S. or any other country globally. With respect to domain name registration, the disclosure of personal data to ICANN and domain name registries necessarily involves the transfer of personal data to third-party entities located outside the EEA in order to perform the services. Note that the laws, regulations and standards of the country in which this information is stored may be different from your own country. By using our Services, you consent to this collection, transfer, storage, and processing of information to and in the U.S. and other countries.

  1. Contact us

If you have questions regarding this Privacy Policy, our practices or our Services you can contact us via email at legalnotices@registrarsec.com / legalnotices@registrarsafe.com or by mail at:

RegistarSEC, LLC / RegistrarSafe, LLC

1601 Willow Road,

Menlo Park, CA 94025


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